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Pre Sales Questions
Do you offer a Money Back guarantee?
Are there any hidden charges?
How long will it take to set up my account?
What forms of payment do you accept?
Can I upgrade my hosting plan at a later stage?
When I upgrade, do I have to pay a setup fee again?
How will you invoice me?
Do you have an online control panel?
Do you allow adult content on your servers?
What happens if I go over the bandwidth limit for my account?
What is the cost for additional features?
What about billing and over due policies?
I see some hosts offering "unlimited bandwidth". Why don't you offer this?
Is my site backed up and how often?
Technical Questions
What kind of servers do you use?
Do you monitor your servers?
Do you backup my website?
Do you allow SSH access?
What kind of database access do you provide?
What version of PHP do you use?
What version of Apache do you use?
What version of MySQL do you use?
Can I use Active Server Pages (ASP) on my site?
Can I use Java Servlet Pages (JSP) on my site?
I changed my control panel password and now I can't get in.
